Terms and conditions

General

By using this online store you confirm that you have read and accepted these terms. If you do not agree with them, please do not use the site.

The seller reserves the right to amend these terms at any time. Changes take effect once published on this page.

Prices

All prices are shown in Serbian dinars (RSD) and include value added tax (VAT).

Prices displayed in euros and dollars are informative only; payment is charged in dinars.

The seller is not liable for errors in item descriptions or prices and reserves the right to change prices without prior notice. The price valid for your order is the one shown when the order is confirmed.

Placing an order

You can order without registering by entering the details required for delivery. After submitting the order you receive a confirmation at the e-mail address you provided.

The distance sales contract is concluded when the seller confirms the order.

The seller may decline an order if the item is unavailable, if the details entered are clearly incorrect, or if there is suspicion of misuse.

Payment method

Payment is made by bank transfer to the seller's account. Payment details are provided after the order is confirmed and are also included in the confirmation we send to your e-mail.

The order number is used as the payment reference. Goods are dispatched once the payment is recorded.

Delivery

Delivery is made across the Republic of Serbia by courier (BEX, AKS, Post Express), within 1-3 business days of order confirmation for items in stock.

Delivery costs 600 RSD. Orders above 30.000 RSD are delivered free of charge.

Further details are available on the Delivery page.

Right of withdrawal

Under the Serbian Consumer Protection Act, a consumer may withdraw from the contract within 14 days of receiving the goods, without giving a reason.

The procedure is described on the Complaints and returns page.

Conformity and warranty

The seller is liable for lack of conformity of the goods for two years from the date the risk passes to the consumer, in accordance with the Consumer Protection Act.

Where the manufacturer provides a warranty, the warranty card is supplied with the goods and does not exclude or affect the consumer's statutory conformity rights.

Intellectual property

The content of this site, including texts, photographs and graphic design, is protected and may not be used without the seller's written consent.

Disputes

Matters not covered by these terms are governed by the laws of the Republic of Serbia.

The parties will seek to resolve any dispute amicably. Failing that, the competent court in Belgrade has jurisdiction.

A consumer may initiate out-of-court dispute resolution before a body listed by the ministry responsible for consumer protection.