Privacy policy

What we collect

We collect only the data required to process and deliver your order:

• first and last name
• address, city and postal code
• phone number
• e-mail address
• IP address and basic site usage data

Purpose of processing

We use your data to process the order, deliver the goods, inform you about the order status and provide customer support.

The legal basis is performance of a contract, and for marketing messages your consent, which you may withdraw at any time.

Who has access

Data is accessible only to employees who need it to do their work. We do not sell, rent or transfer your data to third parties.

Data required for delivery is shared only with the courier service carrying out the delivery.

Payment security

Data you enter is transmitted over an encrypted connection using the SSL protocol.

Data retention

Order data is retained for the periods prescribed by tax and accounting regulations.

Requests to delete or correct your data can be sent to info@serbiasale.com.

Your rights

In relation to the processing of your data you have the right to:

• confirmation of whether we process your data, and access to it
• rectification of inaccurate data
• erasure of your data
• restriction of, and objection to, processing
• data portability

Supervisory authority

The competent authority is the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11000 Belgrade, office@poverenik.rs, +381 11 3408 900.